Please Explain This To Me

I like my morning coffee with a little sugar.  It's a simple thing really.  Coffee and about a teaspoon and a half of sugar.  Yet every time I stop at the local McDowell's for a McMuffin and I ask for coffee with sugar, I get either coffee with cream, or more often than not, coffee with sugar AND cream?

It it so difficult for the "knowledge workers" in the establishment to get the order right?  They get the food right most of the time, so why not the coffee?

That's all...  Douchenozzles!

Oh yeah...